Elevate Outdoor Collective Recalls Backcountry Access Tracker4 Avalanche Transceivers Due to Risk of Loss of Emergency Communications
May 26, 2022
Boulder, CO: May 26, 2022 /OUTDOOR SPORTSWIRE/ – Backcountry Access in cooperation with the US Consumer Product Safety Commission (CPSC) and Health Canada is issuing a voluntary recall of select Tracker4 avalanche transceivers. The units bear a serial number starting with 21H05 and 21H06 and were sold from June 2021 to February 2022.
The reason for the recall is the toggle switch can separate from the transceiver, and prevent the transceiver from switching to search mode, making it difficult to locate a skier in an avalanche, which can result in severe bodily harm or death if a skier is buried under snow.
Consumers should immediately stop using the recalled Tracker4 Avalanche Transceiver and contact Backcountry Access to receive a prepaid shipping label to return the recalled transceiver for a free replacement transceiver.
Contact Backcountry Access at 800-670-8735 from 7 a.m. to 5 p.m. PT Monday through Friday email at firstname.lastname@example.org or online at https://tinyurl.com/bca-t4-replacement-form or at https://backcountryaccess.com and click on “Tracker4 Safety Recall Notice” at the bottom of the page to determine if the Tracker4 transceiver is part of this recall and for more information.
This recall involves the Backcountry Access Tracker4 Avalanche Transceiver sold in yellow and black. The transceiver has a digital screen on the front and is about five inches long and three inches wide. “BCA” and the model name “Tracker4” are printed on the front of the unit. The serial number for a transceiver is located inside the battery compartment after removing the top AAA battery. Only the transceivers with serial numbers beginning with 21H05 or 21H06 are affected by this recall.
Elevate Outdoor Collective has received 30 reports of broken toggle switches. No injuries have been reported.
Sold at: REI, Evo, Cripple Creek Backcountry and other specialty stores nationwide and online at amazon.com, backcountry.com, snowbigdeal.com, jagaloon.com and specialty websites from June 2021 through February 2022 for about $390.
Manufacturer: Backcountry Access, of Boulder, Colorado, USA.